When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Well I went to send this person who I had met online some money threw this bitcoin and she had never lied to me yet about anything and I was use to using coin me Machi but the machine in ****** but did not print or give paper receipts or conformation no like coin me did and this woman has been pretty honest with me so far so I called them and asked if the person got it and they said it went threw but I tried to give them the name to see if it was sent to write person they could not tack it or give me that info I thought maybe I made a mistake entering info on tha machine well it ask I enter my phone no to send money and scan there bit coin wallet she said she never got the money so I ask for a refund and told me they could not refund my money and then this morning she ask for there phone no and the sending info because they sent a link instead of printing you a reciept on paper this machine was difficult to use because they would send you a code to your phone and it timed out quickly I did not know I was suppose to download a app or create a online account or nothing of the sort she called them and messaged me back and said machine was locked up and I would be getting a cashiers check in about a month unless it did go into her account and she is not telling me and scamming me for money for travel to me for Christmas but if that's the case I will file charge with ic3 crime center but wanted BBB to investigate it first to see if it was a freez up or lock up error on there behalf but I did get a message link sent to my phone saying they closed my account out or phone no out that I violated there terms how can that be when the machine is in a store for anybody to use I never once read on there I had to download a app or create no account how obserd it askfor you to enter your phone no so if they are going to be like that heck yeah or if there was a lockup or error on the machine or there part yes my resolution would be to reimburse my 500 dollars asap Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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